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PERFORMANCE IN PUBLIC AND PRIVATE FINANCE INSTITUTIONS
ABSTRACT
This thesis is an attempt to study the relationship between motivation and work performance. Effort is made here to identify the simmlarities or dissimilarities of effects of motivation in public and private financial institutions. One of the basic reasons why most Nigerian workers fail to improve their productivity is lack of motivation. Motivation in form of encouragement, a sense of belonging to a functional working environment and reward for exceptional service is generally lacking or barely recognised by employers. The research study adopted the survey method that covers two hundred bank workers in the NACB and Afribank groups and the technique of simple percentages is used in analysing the data. It was found that a greater proportion of Public employees tend to attach greater value to intrinsic rather that extrinsic satisfaction in work, whereas in the private employees it is vice versa. Finally, the research study made useful recommendations to improve performance of workers through appropriate motivation.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
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