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CONFLICT AND CONFLICT MANAGEMENT: A SPRINGBOARD FOR SUCCESS AND PROGRESS IN ORGANISATIONS IN NIGERIA
Abstract
This paper investigates conflict and conflict management as a springboard for success and progress in organisations in Nigeria. In this paper, which is basically a literature review, the writer undertook a critical analysis of the causes and consequences of organisational conflict. He further attempted to review various scholars’ opinions on conflict management strategies. The study reveals that conflict could yield both positive and negative results, but the former outweighs the latter when juxtaposed. This is no gainsaying that effective conflict management results in minimising disruptions arising from the existence of a conflict and proffers a solution that is satisfactory and acceptable for an organisation’s progress. The policy implication of this paper is that conflict is indispensable, inevitable, normal, and an integral aspect of social life in any organisation; and administrators should be well trained and equipped in conflict management procedures with a view to stimulating and handling proactive and ideal-based conflicts, since it is a prime-mover of (positive) social change in organisations.
Keywords: Causes, Conflict, Conflict Management, Strategies, Organisations