MANAGEMENT OF THE NIGER-DELTA CRISIS IN NIGERIA: THE TOTAL QUALITY MANAGEMENT (TQM) APPROACH

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MANAGEMENT OF THE NIGER-DELTA CRISIS IN NIGERIA: THE TOTAL QUALITY MANAGEMENT (TQM) APPROACH

Abstract

Niger-Delia Crisis in Nigeria is still on an unprecedented scale despite all the effort by both Nigerians and international community to change the situation, it is against this background (hat (his. paper examines and suggests a managerial tool – Total Quality Management (TQM) if implemented it would help to promote a change in the region. The paper among others establishes (he guiding principles of TQM and (hen analyses (he various steps that would assist in adopting TQM to resolve Niger-Delia Crisis.

Introduction

Niger-Delta Region comprises nine states of the federation, which include Abia, Akwa-lbom, Bayelsa, Cross River, Delta, Edo, I mo, Ondo and Rivers (FGN, 2002). The region is the oil producing area of Nigeria and indeed the main source of Nigeria’s wealth.

Over the years, the people of NDR had been demanding for full resource control of the wealth from the region, for many reasons such as injustice and inequality in the distribution of the wealth as well-as environmental problems. Prom all indications, for now this demand cannot see the light of the day so long as Nigeria practices its current home bred federalism which constitutionally provides that the revenue from oil is on the exclusive list thus should be controlled at the centre.

In response to the NDR problems of poverty, unemployment, air pollution, water-pollution, deforestation and land degradation clue to oil exploration, the Federal Government and oil producing companies have established laws, agencies, commissions, and infrastructure to ameliorate their sufferings. Some of these agencies and commissions are:

i. National Mobilization Allocation and Fiscal Commission (NRMAPC); ii. Oil Mineral Producing Area Development Commission (OMPADEC); iii. Niger Delta Development Commission (NDDC);

iv. Section 162 (20 of the 1999 Nigerian Constitution, provides for the principle of derivation. Proposed Direct Allocation for Oil Communities.

Generally, some oil producing companies operating in the region provide infrastructure! support to the people in the region, succour for the disabled and scholarship schemes for school children.

However, despite all these and other strategies the people of NDR are not satisfied instead they regard the strategies as autocratic, dictatorial, political commissions desired to satisfy political party’s stewards and “Greek offers”, imposed on them by the government and oil producing companies. Their discontent behaviour often results in rampage and looting of government and oil producing companies’ property.

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