EVALUATION OF THE IMPACT OF COMMUNICATION AND COLLABORATION AMONG CONSTRUCTION PROJECT TEAMS
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EVALUATION OF THE IMPACT OF COMMUNICATION AND COLLABORATION AMONG CONSTRUCTION PROJECT TEAMS
ABSTRACT
Effective communication and collaboration are critical determinants of successful project delivery in the construction industry, where projects typically involve multidisciplinary teams working under complex, dynamic, and time-sensitive conditions. This study evaluates the impact of communication and collaboration on the performance of construction project teams, with emphasis on how information flow, interpersonal relationships, digital tools, and team coordination influence project outcomes. Using a mixed-method research approach, data were collected through structured questionnaires administered to project managers, engineers, quantity surveyors, site supervisors, and artisans across selected construction firms, complemented by qualitative interviews to capture deeper insights. The findings reveal that effective communication significantly improves project planning efficiency, minimizes errors, reduces rework, enhances safety performance, and strengthens team cohesion. Similarly, strong collaboration practices promote knowledge sharing, improve problem-solving, and enhance overall productivity and project delivery timelines. The study further identifies barriers such as communication breakdowns, poor leadership, inadequate technological tools, and cultural and disciplinary differences, which negatively affect team performance. The research concludes that integrating digital communication platforms, adopting collaborative project delivery methods, and strengthening interpersonal competence among team members are essential for improving project outcomes. The study provides practical recommendations for construction managers and policymakers aimed at enhancing communication frameworks and collaboration cultures within construction teams to foster improved efficiency, reduced cost overruns, and timely project completion.
CHAPTER ONE: INTRODUCTION
1.1 Background to the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
1.3.1 General Objective
1.3.2 Specific Objectives
1.4 Research Questions
1.5 Research Hypotheses
1.6 Significance of the Study
1.7 Scope of the Study
1.8 Limitations of the Study
1.9 Operational Definition of Terms
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CHAPTER TWO: LITERATURE REVIEW
2.1 Conceptual Review
2.1.1 Concept of Communication
2.1.2 Types of Communication in Construction Projects
2.1.3 Concept of Collaboration
2.1.4 Construction Project Teams and Their Structure
2.1.5 Communication and Collaboration Tools in Construction
2.1.6 Factors Affecting Team Communication
2.1.7 Benefits of Effective Collaboration in Project Delivery
2.2 Theoretical Review
2.2.1 Social Exchange Theory
2.2.2 Team Dynamics Theory
2.2.3 Communication Theory
2.2.4 Coordination Theory
2.3 Empirical Review
2.3.1 Studies on Communication in Construction Projects
2.3.2 Studies on Collaboration and Project Performance
2.3.3 Gaps Identified in Literature
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CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Research Design
3.2 Population of the Study
3.3 Sample Size and Sampling Techniques
3.4 Sources of Data
3.5 Research Instruments
3.6 Validity and Reliability of Instrument
3.7 Method of Data Collection
3.8 Method of Data Analysis
3.9 Ethical Considerations
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CHAPTER FOUR: DATA PRESENTATION, ANALYSIS, AND DISCUSSION
4.1 Data Presentation
4.2 Analysis of Respondents’ Demographic Characteristics
4.3 Analysis of Research Questions
4.4 Test of Hypotheses
4.5 Discussion of Findings
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CHAPTER FIVE: SUMMARY, CONCLUSION, AND RECOMMENDATIONS
5.1 Summary of Findings
5.2 Conclusion
5.3 Recommendations
5.4 Contribution to Knowledge
5.5 Suggestions for Further Studies
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