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A CRITICAL ANALYSIS OF THE IMPACT OF JOB INCENTIVES ON EMPLOYEE MOTIVATION IN PUBLIC SECTOR AGENCIES: A CASE STUDY OF UPPER BENUE RIVER BASIN DEVELOPMENT
ABSTRACT
This study is aimed at identifying what incentives are available and what impact these incentives have made on the motivation and performance of employees at Nigeria’s Public Sector agencies with a specific reference to Upper Benue River Basin Development Authority Yola. Against this backdrop, a review of relevant literature on the subject was conducted. We saw the motivation process as arising out of the needs of employees and ending only when these are satisfied after which other needs surface and the process will commence all over again. The relation between motivation and job satisfaction was also examined. We found out during the study that incentive satisfy not only basic order things but also higher order ones. A very positive relationship was established between incentives and employee performance. A major boost of performance can be achieved even with an uncommensurate increase in incentives. A very disturbing finding of this study is that employees monthly package do not meet their needs. This is the bane of most pay systems in Nigeria if not all, especially their regard for the reality of living standards as determined by prices of goods and services. Indeed any employee motivation can never be high if they are left out in the open by the organisation to look for alternative means of satisfying their needs. Having analysed our findings we felt that there is an urgent need for total review of the entire incentives of the economy. Due to variations in the exigencies of the tasks of various organisations in the public sector, incentive schemes should be decentralised and every organisation should be given much freedom to determine what incentives to provide for its employees in accordance with the nature of the job. We also felt that employees input should be considered in preparing their incentives. Finally, for any incentive schemes to remain motivational they should be rewarded periodically as regular as the changes in the economy. The instability in the economy very often cancels any positive effect derived from increased incentives. Thus the need to provide incentives relative to the state of the economy at any particular time.
TABLE OF CONTENT
Title page- – – – – – – – – i
Approval page – – – – – – – -ii
Dedication – – – – – – – – -iii
Acknowledgement – – – – – – – -iv
Abstract – – – – – – – – – -v
Table of content – – – – – – – -vi
CHAPTER ONE
INTRODUCTION – – – – – – – -1
1.0 Background of the study – – – – -1
1.1 Statement of the problem – – – – -5
1.2 Purpose of the study – – – – – -6
1.3 Significance of the study – – – – -8
1.4 Research questions – – – – – -9
1.5 Scope of the study – – – – – – -10
CHAPTER TWO
LITERATURE REVIEW – – – – – – -11
CHAPTER THREE
Research methodology – – – – – – -39
Design of study – – – – – – – -40
CHAPTER FOUR
Presentation, analysis and interpretation of data – -48
CHAPTER FIVE
Summary of findings – – – – – – -60
Conclusion – – – – – – – – -61
Recommendations – – – – – – – -62
Suggestions for further research – – – – -64
References – – – – – – – – -65
Appendix I – – – – — – – – -68
Questionnaire. – – – – – – – -69
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