THE RIGHT AND RESPONSIBILITIES OF A BANK TO THEIR CUSTOMER

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THE RIGHT AND RESPONSIBILITIES OF A BANK TO THEIR CUSTOMER

ABSTRACT

This is a research on the right and responsibilities of banks to their customers.The research sort to know the bank right right and responsibilities to their customers which has bee in existence in banking operation and has been felt by the people and to the extent, their objectives has been achieved. In carrying out this research the researcher made use of oral interviews, questionnaire and library and the finding were rights and responsibilities of banks to their customers, which has been felt through many areas of their promotional activities such as loan advancement. It has been find out that banks charges commission to their customers, banks accept money from their customers, and banks a turn irregular instrument to their customers, all his has been greatly achieved through banks and customers relationship.Therefore, it was this base that the researcher made the conclusion that banking operation has been appreciated by the people and customers objectives has been achieved greatly.

TABLE OF CONTENT

1.0 CHAPTER ONE

1.1 BACKGROUND OF THE STUDY

1.2 STATEMENT OF THE PROBLEM

1.3 OBJECTIVES OF THE STUDY

1.4 SIGNIFICANCE OF THE STUDY

1.5 LIMITATION OF THE STUDY

1.6 DEFINITION OF TERMS

2.0 CHAPTER TWO

2.1 LITERATURE REVIEW

2.2 CAUSES OF BANK FRAUD

2.3 CONTROL OF FRAUD

3.0 CHAPTER THREE

3.1 RESEARCH DESIGN OR METHODOLOGY

3.2 SOURCES OF DATA (SECONDARY ONLY)

3.3 LOCATION OD DATA

3.4 METHOD OF DATA COLLECTION

4.0 CHAPTER FOUR

4.1 SUMMARY OF FINDING

5.0 CHAPTER FIVE

5.1 RECOMMENDATION AND

5.2 CONCLUSION

CHAPTER ONE

BACKGROUND OF THE STUDY

Banking operation in Nigeria has gone through very dramatic changes within this decade. The bank has grown beyond optimistic expectations. Over the period, the number of banks expanded five fold, the variety of banks increased, banking operation were substantially deregulated, competition increased and bank were forced to be more innovative and service oriented. This has made the researcher to go in for the topic the rights and responsibilities of banks to their customers. The banks right to their customers are to charge commission to their customers for service render to them, banks return irregular instrument like unpaid cheques, which are not properly drawn, also banks return cheques exceeding authorized overdraft, this are customers

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